Design Traffic Manager (Studio Manager)
The Matrex Design Traffic Manager’s duties are to oversee the flow of design projects through various departments while in the design process, assign projects to the correct designer, and ensure departments complete projects on time. As a traffic manager, you also build out schedules and work with account teams and all departments to establish deadlines for each project stage. A successful design traffic manager keeps everything running smoothly and provides client satisfaction.
Requirements and Qualifications:
- Proven experience in creative traffic management and content delivery.
- Excellent written and verbal communication skills.
- Strong organizational, analytical, problem-solving, and multi-tasking skills.
- Able to work under tight deadlines and handle multiple tasks simultaneously.
- Able to work independently and as part of a team.
- Excellent interpersonal skills and customer service orientation.
Scheduling Duties and Responsibilities:
- Work with all departments to develop and implement traffic plans with deadlines that ensure the timely and accurate delivery of content.
- Have ownership to solve schedule challenges, remove barriers, and rebalance workloads.
- Monitor activity and keep daily Design Schedule reports current.
- Have daily morning check-in with each designer to identify barriers and project status.
- Have a constant awareness of upcoming design work through conversation with account teams.
- Prepare and maintain detailed reports on content delivery performance.
Project Duties and Responsibilities:
- Assure completion of required account team paperwork.
- Keep the financial team abreast of upcoming quotes to approve.
- Assure account team has all kick off meeting material organized.
- Record notes during meetings and distribute for review immediately following.
- Help set tone for well managed meetings.
- Initiate conversation for a constant awareness of potential project delivery challenges that might arise.
Vendor Duties and Responsibilities:
- Assure completion of required account team paperwork.
- Keep the financial team abreast of upcoming quotes to approve.
All inquiries will remain completely confidential.