Careers

Help Us Build Remarkable Experiences for Our Clients

Join Our Team

We’re always on the lookout for new additions to the Matrex team. Chicago-based, we’re a diverse group of designers, brand strategists, and project managers who go the extra mile to keep projects on track and clients happy. If you think you’d be a good fit, we’d love to hear from you. Send your resume and any relevant work samples to careers@matrexexhibits.com.

Current Openings

Trade Show Field Supervisor

The Field Supervisor is responsible for supervising sub-contracted labor and hall personnel during trade show booth exhibit installation and dismantle. Individual must be able to effectively manage these teams to ensure that the tasks are executed in an effective and cost-conscious manner in order to meet our client’s budget and expectations.

Responsibilities

  • Prior to execution review project deliverables with the Field Service department, Account Manager and Project Manager including floor plans, schedules, inventories, and production orders
  • Supervise the installation and dismantle of the booth(s), including all booth services. Ensure complete and proper packing of all property and assets for shipping from the show , including graphics, hardware, and supplies.
  • Utilize your industry knowledge and skills to troubleshoot situations and communicate accordingly to all of the appropriate parties.
  • Responsible for preparing and submitting timely documentation of all assigned tasks, post show reports, timecards, and inbound/outbound photos for each show.
  • Book own airfare, hotel, and rental car for travel using company credit card
  • Manage onsite / union labor/non-union labor to ensure quality, efficiency and on-time installation and dismantling of properties and project deliverables per schedule and budget.
  • Ensure internal client’s (AE, AM, PM) and external client’s (exhibitor) expectations are met throughout the trade show including all levels of detail.
  • Report to the Account Team and Field Services department any changes, requests, or issues incurred, as well as the resolution and communication with the client.
  • Other duties as assigned

QualificationsMUST HAVE 5 YEARS of Prior Experience to be Considered

  • Must have extensive previous trade show exhibit installation and dismantle supervision experience.
  • Must have a demonstrated record of excellent leadership and ownership skills in an organized and consistent manner.
  • Must be capable of managing through substantial details regarding the installation, dismantle and execution of the trade shows.
  • Resourceful thinking required to address potential issues that may impact the schedule such as missing materials, information, manpower and equipment.
  • Creative problem-solving skills to address issues that arise before, during and after the trade show.
  • Proficient in Microsoft Office environment – including Excel and Outlook
  • Ability to read and understand construction and assembly drawings
  • Flexible schedule is necessary as this job requires a considerable travel schedule and includes nights, early mornings and weekends.

This is a full time, non-union position. Great benefits including 401K, medical insurance and holiday pay.

Contact Us to continue the discussion.  All inquiries will remain completely confidential.

Field Service Coordinator

Responsible for overall show coordination, including estimating and ordering of show services, arranging installation and dismantle, handling all relevant inquiries and performing administrative functions to meet the requirements of the client.

Key responsibilities:

  • Research last year’s show schedule 90-120 days prior to show to compile deadlines and show management requirements.
  • Create and distribute to all staff pre-show estimates to assist in planning yearly budgets
  • Prepare all required forms and order services by deadline date
  • Coordinate installation labor, dismantle labor and field supervisor
  • Email each show service supplier and request written confirmations via e-mail or fax prior to install.
  • Contact the project management team and have the installation drawings revised to reflect any changes
  • Submit all required EAC forms and certificates of insurance on behalf of client prior the deadline.
  • Maintain constant communication with account team regarding status of job and updates.
  • Prepare and distribute show service packet to team prior to show.
  • Arrange and participate in a pre-show meeting with team to review exhibit set up drawings and show packet.
  • Assist Matrex supervisor or Labor company with show site requests.
  • Work with vendors regarding services issues, negotiating credits when necessary.
  • Compile all final show invoices, check for accuracy and reconcile charges. Create one concise invoice for client review.

Required skills/Experience/Education:

  • Bachelor’s degree required in relevant field
  • Thorough knowledge of spreadsheets, databases and word processing
  • One to three years of experience in the exhibit industry
  • Strong communication and organizational skills
  • Effective time management and problem solving
  • 24 Hour availability for emergencies
  • Employees must be willing to work after hours and weekends as needed

Interactive/Digital Producer

INTERACTIVE/DIGITAL PRODUCER

The Digital/Interactive Producer leads and facilitates the development cycle of all Matrex’s interactive and digital projects, including strategy, design, development, production, and delivery on a range of jobs from interactive engagement to live productions in a range of professional environments. This highly collaborative position requires the Producer to work with the internal strategy, creative, resourcing and account services teams, as well as outside suppliers, to produce exceptional work, to exact specifications, on-time, and on-budget.

This is not a remote position.

Requirements/Responsibilities:

  • Implements and drives process including project schedules, resources, budgets, and scope of work deliverables under the direction of Senior Digital Producer.
  • Provides project team with specifications, technical briefings, best practice guidelines and feedback
  • Identifies potential problems in the project and addresses them before they interfere with project completion
  • Researches, negotiates competitive bids and hires suppliers (developers, talent, facilitators) in an effort to develop strong relationships to achieve best value for Client and agency, and to stay current on opportunities
  • Responsible for application testing, interactive maps/layouts, quality control on project deliverables
  • Manages the collection, analysis, and reporting of lead collection data
  • Serves as digital evangelist within Matrex and with clients to educate about digital technologies, tactics, strategies, and trends
  • Comfortable with all facets of hardware management, including research, pricing, purchasing, configuration and coordination of logistics and fulfilment for projects.

On-site Responsibilities

  • Installs hardware/software on-site
  • Maintains systems throughout the event and troubleshoots when necessary
  • Manages facilitators / performers
  • Provides instruction to client personnel in the use of interactive activities
  • Observes, strategizes, and improvises to make the most of the interactives at each unique show situation site

Skill Set Requirement

  • Significant client exposure and/or must be adept at client engagement.
  • Articulate with strong verbal and written communications skills.
  • Experience managing multiple and complex projects simultaneously.
  • Deep and thorough understanding of the interactive development process and technologies.
  • Need to understand the workflow process of creative digital projects from concept through on-site implementation
  • Knowledge of and experience with new technologies including hardware and software, programming, and content development methodologies.
  • Must be an excellent communicator able to convey complex technical details in a concise manner for both clients and internal teams.
  • Must be positive, energetic, self-motivated, proactive and team oriented.
  • Must be comfortable communicating within all internal departments to achieve project goals.
  • Understands screen configurations and ratios common in digital adverting media
  • Basic understanding of website architecture as it could relate to a digital interactive engagement.

Qualifications

  • Bachelor’s degree or 3-5 years of relevant experience
  • Thorough knowledge of Microsoft Office, Teams, Word and Excel
  • Strong communication and organizational skills
  • Adobe Illustrator, Photoshop, and InDesign knowledge
  • Experience in VR/AR, touch applications

Contact Us to continue the discussion.  All inquiries will remain completely confidential.

Strategic Account Director

Matrex Exhibits is seeking a seasoned Sales or Business Development professional to join our company as a Strategic Account Director. This role is responsible for lead generation, client acquisition, relationship management within the exhibit, event and brand activation space. The ideal candidate will have a solid understanding of brand stewardship, a proven track record of closing new business, and expertise at fostering long-term partnerships.

He/She will demonstrate their initiative, resourcefulness and ingenuity in developing go-to-market strategies to drive revenue, identify clients’ strategic imperatives and lead internal cross-functional teams to develop, present and execute integrated custom programs.

This position focuses on programs such as tradeshows, corporate events and permanent installations. You will represent innovative, award winning creative and a best-in-class production staff.

Requirements/Responsibilities:

  • Actively pursue leads, prospect and qualify potential clients, and identify decision-makers.
  • Maintain a high awareness and understanding of the market and the competition.
  • Represent the company as a leading solution provider and marketing partner
  • Identify and anticipate the needs of client through discussions of their objectives and strategies and collaborate with client solutions to develop advertising opportunities to meet them.
  • Critically evaluate sales opportunities, and make decisions about the core value of the potential business
  • Collaborates with company leadership to secure, retain, and grow accounts
  • Lead and/or participate the development of all pitches, capabilities presentations, strategic and tactical ideas, and proposals
  • Exhibit exceptional client service and absolute accountability
  • Provide leadership and direction to Account Managers, Project Managers and Designers when developing solutions and executing programs
  • Communicate strategic and tactical initiatives, ensuring all project work meets clients’ expectations

Qualifications

  • Bachelor’s degree in marketing, advertising or related area
  • Minimum 5+ years’ agency sales experience with a proven track record in building and growing a multiple M+ revenue business
  • Demonstrated capability at new customer acquisition and client retention/growth within targeted industry sectors
  • Ability to conceptualize and create opportunities for growth
  • Ability to effectively build and manage a sales pipeline
  • Skilled at strategic networking, persuasive negotiating
  • Self-motivated and self-directed and goal oriented.
  • Able to professionally and confidently communicate with all levels of client management
  • Skill in managing projects, energizing teammates, building consensus and communicating strategic concepts and expectations
  • Writing, verbal and presentation skills, as well as interpersonal skills
  • Demonstrated skill at being pro-active, detail and goal-oriented, customer focused and responsive to multiple simultaneous occurring projects or activities

The Strategic Account Director will report directly to the Director of Client Services.  We offer an attractive compensation structure as well as company health, dental, & vision insurance plus a 401(k) with employer match.

Senior Account Manager

Matrex is a highly creative, award-winning trade show and event company. We develop unique face to face marketing opportunities for our Fortune 1000 clients. We incorporate engagement technology applications to help drive our client’s revenue and capture data about the attendees. We are seeking a seasoned Account Manager (AM) to serve as the direct contact between the business development staff, our clients and our various creative and production departments. The AM maintains relationships with new and existing accounts, serves as the direct contact for the client and works with them through all stages of production. He/she will manage and communicate production information including service orders through internal systems and review/confirm details with production divisions and outside vendors. No two projects are alike.

NOTE: You need a minimum of 3 years TRADE SHOW or EVENT PRODUCTION experience to apply for this position. Additional duties include:

 

Account Management Responsibilities

  • Interacts and directly orchestrates the efforts of all departments, from the creative process through custom fabrication and exhibit installation in various cities.
  • Manages the transition of accounts from our business development team and supports accounts accordingly. Fulfills all the client’s unique requests and requirements.
  • Has full responsibility and direct client contact with our largest accounts, mostly Fortune 1,000, in various markets from earth moving equipment to pharmaceuticals.
  • Uses industry and marketing knowledge to understand and recommend products and services that are most appropriate for maximizing client results.
  • Understands client marketing needs, their personal drivers, and motivators. Identifies opportunities which can further solidify the customer partnership.
  • Develops, monitors, and distributes timelines and schedules to both the client and our internal team.
  • Researches specific markets and assists the Business Development Strategists with compiling compelling proposals.
  • Responds to client needs with a sense of urgency.
  • Assists at the installation of exhibits on show site which may require some travel.
  • Be well organized with the ability to multi-task and plan ahead while managing four to five accounts at any given time.
  • Is responsible for reconciliation of SOW estimates to final invoicing.
  • Manages floorplan/booth layout development, designs/renderings, graphics coordination and organization of archiving process.
  • Confirms jobs and requests necessary information to prepare service plan requirements.
  • · Ensures custom production information is communicated effectively to all production teams involved with the event or project and follow through to completion, including variance reporting.
  • Archives all show information for future reference along with invoicing support, graphics, and any necessary changes on future events.
  • May be required to travel 10% – 15% of time.

Requirements

  • 3-5 years trade show or event account manager experience.
  • College degree preferred.
  • Strong knowledge of trade show service suppliers and vendors.
  • Articulate with strong verbal and written communications skills.
  • Sense of urgency.
  • Aggressively and pro-actively works to identify potential issues.
  • Strong organizational and multi-tasking skills.
  • Experience with managing budgets and creating estimates and projections.
  • Ability to manage several complex projects from inception to completion.
  • Must be positive, energetic, self-motivated, proactive and team oriented.
  • Possesses an entrepreneurial spirit and thrives working in that environment.
  • Contributes to our partnership with clients as a brand steward and fulfills the Matrex commitment to understanding and fulfilling our clients’ needs.

Contact Us to continue the discussion.  All inquiries will remain completely confidential.

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